Refund Policy

What qualifies

Contact us no later than 30 calendar days after the item is delivered if it is damaged, defective, mis-shipped, missing pieces, or materially unlike its description. Returns solely because a customer changed their mind, preferred another item, or selected an unsuitable size or choice are not part of this voluntary policy. Non-waivable consumer rights continue to apply.

Submit the request first

Send mallupatil5153@gmail.com the order number, checkout email, reason for the request, and useful photographs or video. Retain the product, packaging, and accessories during review. Shipping an item before approval is not permitted; once accepted, we provide the applicable return address and instructions.

After approval

The availability of a replacement or exchange depends on inventory and the review outcome. We process and initiate an approved refund through the original payment method within 10 calendar days, while the issuer or payment provider may take longer to post it.